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Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.

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You may return most new and unopened Amazon International Store items within 30 days of delivery for a full refund of the price you paid.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. If you need to return a defective item outside of the 30-day window, please Contact us.įashion or Imitation Jewellery, Eyewear and Watches 30 Days Returnable Please use the Returns Support Centre to return a defective item within 30 days of receipt of delivery. If your reasonable return shipping costs exceed S$30, Contact us before shipping the item and provide evidence to us to substantiate the reasonable costs incurred, for which you will be reimbursed. You may return a defective, faulty, damaged, or incorrect item for a full refund of the price you paid, including original delivery costs, Import Fees Deposit and a credit of S$30 to cover reasonable substantiated delivery costs associated with returning the item(s) to us. If we receive your returned item(s) after 45 days from receipt of delivery, we may deduct a 20% restocking fee from your refund. Please note that it can take up to 15 days for an item to reach us once you return it. Change of mind returns within 30 days of receipt of delivery are easy with our online Returns Support Centre. Unless otherwise stated, original delivery costs, Import Fees Deposit and return shipping for change of mind returns are not refunded. You may return most new and unopened Amazon International Store items within 30 days of delivery for a full refund of the price you paid. Personal Care Appliances 15 Days ReturnableĬlothing and Accessories 30 Days Returnable Sports, Fitness and Outdoors 15 Days Returnable Pet Habitats and Supplies, Apparel and Leashes, Training and Behavior Aids, Toys, Aquarium Supplies such as Pumps, Filters and Lights 15 Days Returnable

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Please see our Amazon International Store Returns policy for information about returning Amazon International Store items.ĭesktops, Monitors, Pen drives, Hard drives, Memory cards, Computer accessories, Graphic cards, CPU, Power supplies, Motherboards, Cooling devices, TV cards & Computing Components 15 Days Returnableĭigital Cameras, camera lenses, Headsets, Speakers, Projectors, Home Entertainment (new and certified refurbished) 15 Days Returnable To determine whether items sold and fulfilled by a third-party seller can be returned, check the returns policy set by the seller. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary. Unless otherwise stated, original shipping charges will not be refunded on returns due to customer choice/error.

Replacements are only available for items that are sold and fulfilled by Amazon SG – see About Replacements and Amazon.sg Refunds Policy.ĭamaged/defective or any Amazon error returns will receive a full refund including a refund of original shipping charges. When you return an item, you may see an option for a refund or replacement. Products are returnable on Amazon.sg within the 15 day return window for any reason on Amazon.sg. Video Games (Accessories and Games) 15 Days Returnable